In the shadow of the COVID-19 pandemic, an urgency to address diversity, equity, and inclusion (DEI) has emerged throughout the world. Among this urgency is the need for expanded services for the ever-growing aging population and their needs.
The American Society on Aging (ASA) defines DEI as the following:
The full range of visible and invisible differences that define each of us as human beings.
Fair treatment, opportunity, and advancement for all people, while striving to identify and eliminate barriers to such treatment, opportunity, and advancement.
Systems, structures and processes that promote a sense of belonging, connection, and community where all people feel known, welcomed, and valued.
Traditionally, accommodating aging-related needs has been a largely neglected component of DEI decision-making in many industries. However, airports have begun to update the services and devices needed to assist these passengers and continue to make conscious efforts to accommodate the aging population.